DELIVERY RATES IN NIGERIA
ZONE | SHIPPING COST | DELIVERY TIMES |
Zone 1 | ₦1500 | 2-3 working days |
Zone 2 | ₦2000 | 2-3 working days |
Zone 3 | ₦2500 | 2-3 working days |
Zone 4 | ₦3500 | 3-5 working days |
- Zone 1: Lagos Metro: Ikeja, Island, Lekki 1
- Zone 2: Lagos Outskirts
- Zone 3: Ibadan / Ogun axis
- Zone 4 : Other states
RETURNS POLICY
ALL SALES ARE FINAL!!!
However, in the event that your purchase has a defect, faulty items may be returned for a full refund within 3 days of receiving the package. Items must be returned in the original packaging with all tags intact. Please call +234(0) 802 9348 245 or email (info@shopdesire1709.com) our customer care team for return authorization, else your return will not be accepted. For change of mind cancellations (i.e. instances where you do not want the item anymore), items may still be returned within 3 days of purchase. HOWEVER postage cost for item will not be refunded and postage back to us will be covered by the customer. Item(s) must be returned in a sale-able condition without stains and all packaging and tags must be intact. Please note that items such as lingerie, bikinis, earrings, etc will not be accepted back for refund or exchange for hygiene purposes. All refunds will be processed after our returns department inspects and verifies the condition of the item. Please allow 7-10 working days from the day we receive the item for your refund to be processed. Please attach a short note stating the reason for return and your order number or reference. ITEMS BOUGHT ON SALE WILL NOT BE REFUNDED.REFUND PAYMENTS
- ONLY Faulty exchanges will be refunded for the full cost of the purchase
- Change of mind orders will only be refuned for store credit usuabe within 12months.